At daniellp.online, we want you to be satisfied with your purchase. If you’re not completely satisfied with your purchase, we offer a clear return and refund policy to ensure a hassle-free shopping experience.
- Return Request
Timeframe: You have 14 days from the date you received your item to request a return.
How to request a return: Log in to your account, go to the “Order History” page, select the item you wish to return, and complete the return request form. - Item Condition
Return Requirements: Returned items must be unused, with original tags, packaging, and accessories. We do not accept returns for used, washed, or damaged items.
Screening: All returned items will be inspected upon receipt. Only eligible items will be eligible for a refund. - Refund Processing
Refund Method: Refunds will be processed via your original payment method. Processing time typically takes two business days. Please note that bank processing times may vary.
Shipping Policy: If the return is due to product quality issues (for example, defects or incorrect shipment), we will cover the associated shipping costs. For all other returns, shipping costs are the responsibility of the customer. - Return Process
Packaging Items: Please place the returned item in the original packaging to ensure that the item is not damaged during shipping.
Attaching the Return Label: Please include the completed return request form in the package. If you do not receive the return label, please contact Customer Service for assistance.
Return Address: Please send the returned item to the following address: 3930 Accent Dr Apt 2513, Dallas, TX 75287 - Contact Us
If you have any questions or need further assistance with the return or refund process, please feel free to contact our Customer Service team at the following:
Email: help@daniellp.online
Phone: +1 (945) 317-8333
Thank you for choosing daniellp.online. We are happy to assist you and ensure your shopping experience is a pleasant one!